Finding Peace in Nature

Nature, in the broadest sense, is the natural, physical, or material world or universe. “Nature” can refer to the phenomena of the physical world, and also to life in general. The study of nature is a large part of science. Although humans are part of nature, human activity is often understood as a separate category from other natural phenomena. The …

Preparing a Investment Portfolio

Two years ago, Fidelity Investments  came up with a unique way of measuring not only how close working Americans are to meeting their post-retirement expenses, but also how different generations  baby boomers, Gen Xers, and Gen Yers  stack up against each other. The one standout back then was boomers. But now that same gauge, the Retirement Preparedness Measure (RPM), is …

Customer Behavior in Retail Banking

Retail banking also known as Consumer Banking is the provision of services by a bank to individual consumers, rather than to companies, corporations or other banks. Services offered include savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards. The term is generally used to distinguish these banking services from investment banking, commercial banking or wholesale banking. It …

Building Relationships through Customer Loyalty

Customer relationship management (CRM) is an approach to managing a company’s interaction with current and future customers. The CRM approach tries to analyze data about customers’ history with a company, in order to better improve business relationships with customers, specifically focusing on retaining customers, in order to drive sales growth. One important aspect of the CRM approach is the systems …